Privacy Policy

Privacy Policy

IZIGadgets operates this store and website, including all related information, content, features, tools, products, and services to provide you, the customer, with a personalized shopping experience (the “Services”). IZIGadgets is powered by Shopify, which enables us to deliver the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use the Services, make a purchase or other transaction, or otherwise communicate with us. In case of any conflict between our Terms of Service and this Privacy Policy, this Privacy Policy prevails regarding the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing the Services, you indicate that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described.

Personal Information We Collect or Process
When we use the term "personal information," we mean information that identifies you or another person or can reasonably be linked to you or another person. Personal information does not include information that has been collected anonymously or de-identified so that it cannot reasonably be linked to you. Depending on how you interact with the Services, where you live, and as permitted or required by applicable law, we may collect or process the following categories of personal information, including inferences made from this data:

Contact details, such as your name, address, billing and shipping address, phone number, and email address.

Financial information, such as credit card, debit card, or bank account numbers, payment card details, transaction data, payment methods, confirmations, and other billing information.

Account details, such as your username, password, security questions, preferences, and settings.

Transaction data, such as items you view, add to cart, add to a wishlist, purchase, return, exchange, or cancel, and your past transaction history.

Communications with us, including any information you share when contacting customer support.

Device data, such as information about your device, browser, or network connection, IP address, and other unique identifiers.

Usage information, such as your interactions with the Services, including how and when you access or navigate through them.

Sources of Personal Information
We may collect personal information from the following sources:

Directly from you, such as when you create an account, use the Services, or otherwise communicate with us;

Automatically through the Services, including from your device when you interact with our products, services, or website, and via cookies and similar technologies;

From our service providers, when we engage them to enable certain technologies and when they collect or process personal information on our behalf;

From our partners or other third parties.

How We Use Your Personal Information
Depending on how you interact with us or which Services you use, we may use your personal information for the following purposes:

Providing, personalizing, and improving the Services — including fulfilling our contract with you, processing payments, managing orders, remembering preferences and interests, sending notifications, handling returns and exchanges, enabling reviews, and creating a tailored shopping experience.

Marketing and advertising, including sending you marketing and promotional messages via email, SMS, or mail and showing online ads based on your interactions with the Services (e.g., items added to your cart or purchase history).

Security and fraud prevention, such as verifying your account, ensuring secure shopping, detecting and responding to fraud, illegal activities, and enforcing our policies. You're responsible for safeguarding your login credentials.

Communication, such as customer support, maintaining our business relationship with you, and providing updates.

Legal reasons, including complying with legal obligations, responding to lawful requests, and enforcing our policies or terms.

How We Disclose Personal Information
We may share your personal information in the following cases, under this Privacy Policy:

With Shopify, vendors, and third parties performing services on our behalf (e.g., IT, payment processing, analytics, support, cloud storage, fulfillment);

With business and marketing partners, for advertising purposes (e.g., personalized ads across different websites or merchants using Shopify's services);

With your permission, when you instruct us to disclose information, such as through social media integrations or to complete transactions;

With affiliates or within our business group;

In the context of a business transaction, such as a merger or bankruptcy, or as required by law, to enforce policies, or protect rights.

Relationship with Shopify
The Services are hosted by Shopify, which collects and processes your personal information to deliver and improve the Services. Information you submit will be shared with Shopify and may be transferred to third countries. We also use Shopify’s enhanced features, which combine data from your interactions with our store and others to support our growth and security. In such cases, Shopify is the controller of your data and handles related rights requests. For more information, visit Shopify’s Customer Privacy Policy.

Third-Party Websites and Links
The Services may contain links to websites or platforms operated by third parties. If you follow these links, their privacy and security practices apply. We are not responsible for the privacy or accuracy of such websites. Information you share on public platforms or third-party networks may be accessible to others and used without restriction.

Children's Data
The Services are not intended for children. We do not knowingly collect personal information from individuals under the age of majority in your jurisdiction. If you’re a parent or guardian and believe your child has provided us with personal data, please contact us. As of the date of this Policy, we do not knowingly “share” or “sell” personal information of individuals under the age of 16.

Data Security and Retention
No security system is completely secure, and we cannot guarantee "perfect security." Do not use insecure channels to send us sensitive data.
We retain personal information as long as necessary to maintain your account, provide services, comply with legal obligations, resolve disputes, and enforce agreements.

Your Rights and Choices
Depending on your location, you may have the following rights:

Right to access your personal data.

Right to deletion of your personal data.

Right to correct inaccurate personal information.

Right to data portability, in certain cases.

Manage communication preferences, including opting out of marketing messages.

If you're in the UK or EEA, you may also have the right to:

Object to or restrict processing of personal data;

Withdraw consent where we rely on it.

You can exercise your rights through the Services or by contacting us (details below). For Shopify-related data rights, visit Shopify’s Privacy Portal.

We do not discriminate against users for exercising their rights. We may verify your identity before processing your request and may require agents to prove authorization.

Complaints
If you have concerns about how we handle your data, please contact us. Depending on your location, you may appeal our decision or file a complaint with your local data protection authority. For the EEA, you can find the list of authorities here.

International Data Transfers
We may transfer, store, or process your data outside your country.
If outside the UK or EEA, we rely on recognized transfer mechanisms like the EU Standard Contractual Clauses or UK-approved equivalents, unless the destination country has been deemed to have adequate protections.

Changes to This Privacy Policy
We may update this Privacy Policy periodically. Updates will be posted on this website with a revised “Last Updated” date and as required by law.

Contact Us
If you have questions about this Privacy Policy or want to exercise your rights, please contact us via the contact form or via info@izigadgets.com. For the purposes of applicable data protection laws, we are the data controller of your personal information.